Effective Date: (January 1, 2025)
At 7th Day Cycles, we respect your privacy and are committed to protecting any personal information you provide. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our shop, use our services, or communicate with us.
1. Information We Collect
We may collect the following types of information when you engage with our services:
- Personal Information: Name, phone number, email address, and payment details when scheduling repairs or placing special orders.
- Bicycle Information: Make, model, and service history for maintenance and repair records.
- Transaction Details: Payment method, amount, and service details when processing payments.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage bicycle maintenance and repair services.
- To communicate with you about service updates, special orders, and pickup reminders.
- To process payments securely.
- To improve our services and customer experience.
3. Data Protection & Security
We take appropriate measures to safeguard your personal information:
- Payment information is processed securely and is not stored by 7th Day Cycles.
- We do not share, sell, or trade your information with third parties, except as required by law.
- Access to personal data is limited to authorized personnel only.
4. Third-Party Services
- We may use third-party payment processors (e.g., Venmo, credit/debit card providers) to handle transactions securely. These services have their own privacy policies governing the handling of your data.
- We are not responsible for the privacy practices of third-party services linked to or used in our operations.
5. Data Retention
- Service records and contact details may be retained for future reference and warranty purposes.
- You may request the removal of your personal information from our records unless required for legal or tax purposes.
6. Your Privacy Rights
- You have the right to request access to the personal information we hold about you.
- You may ask us to update or delete your information, subject to legal and operational requirements.
7. Changes to This Privacy Policy
7th Day Cycles reserves the right to update this Privacy Policy as needed. Any changes will be effective immediately upon posting in our shop or on our website.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: [email protected].