1. Introduction
Welcome to 7th Day Cycles! We specialize in bicycle maintenance and repair services. By using our services, you agree to be bound by these General Terms & Conditions. These terms apply to all repairs, maintenance, special orders, and transactions conducted with our shop.
2. Service Estimates & Approvals
- All repair and maintenance work requires prior approval from the customer before service begins.
- Estimates are provided based on initial inspection; additional repairs may be necessary upon further assessment.
- Customers will be notified of any additional costs before work proceeds.
3. Payments & Pricing
- Payment is due in full upon completion of services.
- We accept payment via cash, Venmo, or credit/debit card.
- Prices are subject to change based on labor, parts, and supplier costs.
4. Turnaround Time & Service Completion
- Estimated service completion times are provided as a guideline but are subject to parts availability and workload.
- We strive to complete repairs as quickly as possible while ensuring quality service.
5. Bicycle Pick-Up & Storage
- Customers will be notified when their bicycle is ready for pickup.
- Bicycles left beyond 30 days after notification of completion may be subject to a storage fee.
- Bicycles left beyond 60 days without prior arrangement may be considered abandoned and may be sold or donated to cover service costs.
6. Special Orders for Parts & Accessories
- Special orders for bicycle parts or accessories require a non-refundable deposit of at least 50%.
- Special orders are non-cancelable and non-returnable once placed with the supplier.
- Customers must pick up special orders within 14 days of arrival unless otherwise arranged.
7. Warranty & Liability
- We stand behind our repair work and offer a limited service warranty of 30 days on labor. Manufacturer warranties apply to new parts installed.
- 7th Day Cycles is not responsible for any injuries, accidents, or damages resulting from the use of serviced bicycles.
- Customers are responsible for inspecting their bicycle and ensuring it is in safe working condition before riding.
8. Privacy Policy
- Customer information is used solely for service records and communication purposes.
- We do not sell, trade, or share customer data with third parties.
9. Amendments to Terms
- 7th Day Cycles reserves the right to update or modify these terms at any time.
- Customers are encouraged to review these terms periodically.
For any questions or service inquiries, contact us at [email protected].
Thank you for choosing 7th Day Cycles for your bicycle maintenance and repair needs!